Showing posts with label competitive advantage. Show all posts
Showing posts with label competitive advantage. Show all posts

Sunday, January 20, 2013

New Years Resolutions Businesses Should Make in Social Media


Losing weight and getting in shape is a popular resolution for most individuals each year. However ; individual resolutions aren't the only ones that should be made in 2013. Businesses should have them as well to help jump start their New Year and get off on the right foot. Here are 3 social media resolutions businesses should make for 2013:


1. Create more social media focused specials: One of the main reasons customers become a fan of a business on Facebook or follow them on Twitter is to take advantage of special offers. If you haven't taken advantage of this outlet yet, start in 2013.

2. Interact more with your customers: As stated in the Twitter Numbers Game blog posted last week, it's not always about the quantity of people, but the quality. Social media is all about the networking. Start talking to your customers. Offer up surveys about new products and questions about current ones. Encourage them to share their experience with a testimonial and answer any questions they might have. Start building relationships and trust and you'll have customers for life.

3. Post more pictures: Current social media studies show that customers respond more to visuals than words. Show them your products in use or your employees hard at work. Anything that can make your customers get a feel for your culture and what you stand for will help you become more relatable to them.

What resolutions have you made for your business in 2013? We'd love to hear them!

Thursday, December 20, 2012

Making Your Facebook Fan Page Effective


There is a sea of fan pages currently on Facebook today and most of them are set up just to follow the crowd. However, if used the right way, these pages can be very effective in increasing your business. Here are a few things you must make sure you do in order to achieve the optimal results from your fan page. With millions of people using Facebook each day, these simple little steps can make a big difference.

Choose Your Cover Photo Wisely
This is one of, if not the very first thing that fans see when they come across your page. Use it to show them what you are all about. Show off your products and services in a unique way. This picture should tell the story of why they should choose you above all others. Consider creating a collage to showcase multiple ideas within one photo. Make sure though to follow the Facebook Guidelines'.

Set your URL business name
Setting up your Facebook URL to include your business name is a quick and easy way to bring customer to it. If all your fans have to remember is your business name, it’ll be much more effective to direct traffic to your page.

Highlight Important Posts
 Facebook timeline offers you the opportunity to highlight certain posts. These posts stand out among the rest. This is a great way to catch people’s attention about something important going on with your business. It could be an event, a special offer, introducing a new product, anything that you want your fans to see. Take advantage of this option.

Give fans a reason to come back
Fans will return to your website if they feel that you have useful content. If you only post once a week or rarely post anything actually related to your business, the industry and any benefits to them, they won’t come back. So make sure you are staying up to date with feeding them information. Post pictures of new products, share your blog posts, let them know about a great customer review. These are just some suggestions, but can come in handy when it comes to customer retention. 

Add photos and videos
Visual marketing in today’s fast pace society is a great way to get your message across quickly and effectively. The eye naturally goes to photo and video posts before reading any texts.  

Fill out all information regarding your business
Right below your profile picture is a summary of all your business information for fans to see. For optimum return, make sure it is all filled out completely. Use the about me section to explain fully who you are and what you can do for them. Let them know when you are available and how to find you. The easier it is for them to find all this information the more likely they are to execute it. Having access to this information also shows fans that you are a legitimate business and that they can trust in you.