Sunday, January 20, 2013

New Years Resolutions Businesses Should Make in Social Media


Losing weight and getting in shape is a popular resolution for most individuals each year. However ; individual resolutions aren't the only ones that should be made in 2013. Businesses should have them as well to help jump start their New Year and get off on the right foot. Here are 3 social media resolutions businesses should make for 2013:


1. Create more social media focused specials: One of the main reasons customers become a fan of a business on Facebook or follow them on Twitter is to take advantage of special offers. If you haven't taken advantage of this outlet yet, start in 2013.

2. Interact more with your customers: As stated in the Twitter Numbers Game blog posted last week, it's not always about the quantity of people, but the quality. Social media is all about the networking. Start talking to your customers. Offer up surveys about new products and questions about current ones. Encourage them to share their experience with a testimonial and answer any questions they might have. Start building relationships and trust and you'll have customers for life.

3. Post more pictures: Current social media studies show that customers respond more to visuals than words. Show them your products in use or your employees hard at work. Anything that can make your customers get a feel for your culture and what you stand for will help you become more relatable to them.

What resolutions have you made for your business in 2013? We'd love to hear them!

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